Customer Success
Customer Success
Piper helps your team stay proactive and aligned by capturing every customer interaction, making context easy to share, and surfacing new opportunities for growth.
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From seamless handoffs to smarter upsells, you’re always one step ahead.
Deliver seamless customer experience
Automatically logs and summarizes all interactions
Keeps team updated on customer interactions
Piper automatically captures, summarizes, and logs every customer interaction. Nothing gets missed and everyone stays informe
Allow perfect information handover
Information is fully shareable and searchable
Enables fast, seamless conversation follow-up
All information is fully shareable and searchable, making it easy for any teammate to find context fast and continue the conversation.
Spot and act on upsell chances
Provides instant answers and context with Piper
Converts conversations into tasks
Piper captures customer interests, objections, and pain points during conversations then turns them into tasks and insights you can follow up on. Get instant answers and context with Piper Agent to move faster on cross-sell and expansion plays.
User testimonials
Hear it from the people
who use Piper every day.
“If you don’t want your team wasting time on manual tasks, get Piper.”
Sales Manager
“Thanks to Piper, we can focus on delivering value where the organization and the client truly need it.”
SalesOps Director
”When we started, my goal was to save 24 hours per seller each month on reporting. Today, that saving has doubled.”
Sales Director
“Within weeks, Piper boosted our ARR by over €300,000. The ROI of the Piper license is unbeatable.”
Head of Growth
“With Piper, we save 50% of our time to focus on what really matters: closing more deals.”
Head of Learning Experience
“The information I have in the forecast is much more accurate. Thanks to Piper, our forecast deviation has been reduced by 50%.”
VP of Sales
“If you don’t want your team wasting time on manual tasks, get Piper.”
Sales Manager
“Thanks to Piper, we can focus on delivering value where the organization and the client truly need it.”
SalesOps Director
”When we started, my goal was to save 24 hours per seller each month on reporting. Today, that saving has doubled.”
Sales Director
“If you don’t want your team wasting time on manual tasks, get Piper.”
Sales Manager
“Within weeks, Piper boosted our ARR by over €300,000. The ROI of the Piper license is unbeatable.”
Head of Growth
“With Piper, we save 50% of our time to focus on what really matters: closing more deals.”
Head of Learning Experience
“The information I have in the forecast is much more accurate. Thanks to Piper, our forecast deviation has been reduced by 50%.”
VP of Sales
“Within weeks, Piper boosted our ARR by over €300,000. The ROI of the Piper license is unbeatable.”
Head of Growth
“Thanks to Piper, we can focus on delivering value where the organization and the client truly need it.”
SalesOps Director
“If you don’t want your team wasting time on manual tasks, get Piper.”
Sales Manager
“Within weeks, Piper boosted our ARR by over €300,000. The ROI of the Piper license is unbeatable.”
Director de Ventas
“The information I have in the forecast is much more accurate. Thanks to Piper, our forecast deviation has been reduced by 50%.”
VP of Sales
How does Piper help my Customer Success team stay aligned and proactive?
Piper automatically captures every customer interaction, summarizes it, and makes it easily shareable and searchable. That means your whole team has full context and can anticipate client needs or spot new opportunities early.
What happens to all customer data — contacts, complaints, past interactions?
All relevant information — interactions, pain points, requests, and feedback — is automatically stored. Even if a new agent takes over, they can quickly review the full history and continue seamlessly.
How does Piper detect upsell or expansion opportunities?
During customer conversations, Piper identifies interest signals, objections, and key insights, turning them into actionable tasks and alerts. Your team can act fast on upsell or cross-sell opportunities backed by real data.
How does Piper make it easier to manage multiple customer accounts efficiently?
Follow-ups are automatic: Piper assigns tasks based on interactions, organizes documents, and keeps all conversations accessible at all times. This minimizes missed steps and elevates the customer experience.
What results have Customer Success teams achieved with Piper?
Teams report faster customer understanding, less time spent searching histories, more accurate upsells, and stronger retention rates. They also highlight more consistent, high-quality customer experiences.
Want to see it live?
Set a meeting if you are ready to accelerate your sales with Piper.